My Credit Report

There are three main credit reference agencies in the UK. You can contact any of them to find out how to order your credit report or you can use the online service to the right.

Equifax and Experian both allow you to order your credit reports online:

  • Callcredit plc, PO Box 491, Leeds, LS3 1WZ    
    Tel: 0870 060 1414
  • Experian, Consumer Help Service, PO Box 8000, Nottingham, NG80 7WF    
    Tel: 0870 241 6212
  • Equifax Plc, PO Box 1140, Bradford, BD1 5US    
    Tel: 0870 514 3700

Check your credit report

You need to be sure that it is up to date and accurately reflects your circumstances. Keep on checking – your report changes when your circumstances change.

Set the record straight

If anything on your credit report needs updating, tell Experian and they will investigate.

Don’t let debts pile up

Make your repayments on time – this shows potential lenders that you are likely to meet future repayments. Better still, try to pay off any outstanding amounts on credit card accounts completely.

Register to vote

Lenders check the electoral roll as a precaution against fraud, to ensure that you are who you say you are and live at the address you have given. If your name doesn't appear, lenders may not be able to confirm that you live at your address, so you could face ID checks or even rejection.

Protect your identity

If you notice something surprising on your credit report, such as a loan application you did not make, you could be a victim of identity fraud. Inform Experian, who will help to investigate and offer you debt help and advice.

Don't leave unnecessary footprints

When shopping around for credit, ask companies for a quotation before making a formal application. Lenders may interpret an abnormal number of credit application searches as indicating that you have applied for an unmanageable level of credit. They may even suspect fraud.

Tell the truth

Don’t lie or fudge the truth on a loan application form. Lenders will find out and any inaccuracies on your form will go against you and cause difficulties in future.



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